Welcome to COR Supports (“Company”, “we”, “us”, “our”).
These Terms and Conditions (“Terms”) govern your access to and use of our website at https://corsupports.studio-otso.com/
(“Website”), and any services provided by COR Supports, including disability care support under the National Disability Insurance Scheme (NDIS) and aged care support services (“Services”).
By accessing, browsing, or using this Website or any Services (whether as a participant, client, visitor, contractor, or user), you agree to be bound by these Terms. If you do not agree, please do not access or use our Website or Services.
1. DEFINITIONS
Client / Participant / You / User – any individual, representative, or organisation using the Website or engaging our Services.
Services – all support, care coordination, assessments, community access, home support, transport assistance, and other care services provided by COR Supports.
NDIS – the National Disability Insurance Scheme as regulated by the Australian Government.
Aged Care Support – services supporting elderly clients who need low to medium care assistance.
2. ACCEPTANCE OF TERMS
By using our Website or engaging our Services, you confirm that you:
Are at least 18 years old, or accessing with consent from a parent/guardian if under 18;
Agree to be legally bound by these Terms and any updated versions;
Acknowledge that the Website and Services are provided subject to these Terms.
3. CHANGES TO TERMS
We may update these Terms at any time without prior notice. Revised Terms take effect as soon as they are posted on our Website. Your continued use after that means you accept the updated Terms.
4. USE OF OUR WEBSITE
You agree to use this Website lawfully and responsibly. You must not:
Use the Website for illegal or harmful conduct;
Upload or transmit viruses, malware, or malicious code;
Interfere with other users’ access or operation of the Website;
Engage in data harvesting, scraping, or unauthorised extraction of information;
Misrepresent your identity or use false information.
5. PRIVACY & PERSONAL INFORMATION
Your privacy matters. Our Privacy Policy explains how we collect, use, disclose, store, and protect your personal information. By using this Website or Services, you consent to the terms of our Privacy Policy.
6. SERVICES & SERVICE AGREEMENTS
Service Provision
COR Supports provides NDIS and Aged Care support services within the scope permitted by Australian law, including:
Support coordination
Community participation support
Daily living assistance
Supported independent living (low to medium care)
Aged Care support and referrals
All Services are provided under a separate Service Agreement between you (or your authorised representative) and COR Supports. This Terms document does not replace a Service Agreement.
Service Availability
We will make reasonable efforts to provide Services at agreed times. However, we do not guarantee uninterrupted or error-free support, especially in emergencies or situations beyond our control.
Participant Responsibilities
As a client or participant, you agree to:
Provide accurate information required for service delivery;
Attend scheduled appointments or notify us in advance if unavailable;
Respect our team and follow reasonable health and safety guidelines.
7. FEES & PAYMENT
Service fees are outlined in your individual Service Agreement. Unless otherwise stated, all fees are payable in Australian Dollars (AUD) and may be subject to GST where applicable.
Payment may be required before or during the delivery of services. Failure to pay on time may affect your access to further Services.
8. INTELLECTUAL PROPERTY
All Website content — including logos, text, graphics, videos, documents, and software — is owned by COR Supports or its licensors and protected by copyright, trademark, and other intellectual property laws.
You may view, download, or print material for personal use only. You may not reproduce, modify, distribute, or commercially exploit any Website content without written permission from COR Supports.
9. LIMITATION OF LIABILITY
To the fullest extent permitted by law:
COR Supports and its officers, employees, agents, or affiliates are not liable for any loss (direct, indirect, incidental, special, or consequential) arising from use of the Website or Services.
We make no warranty that the Website will be error-free, uninterrupted, secure, or meets your expectations.
Your sole and exclusive remedy for dissatisfaction is to discontinue use of the Website or Services.
10. INDEMNITY
You agree to indemnify and hold COR Supports, its employees, officers, and agents harmless from all claims, losses, liabilities, damages, costs, and expenses (including legal fees) arising out of your breach of these Terms or unlawful use of the Website or Services.
11. TERMINATION
We may suspend or terminate your access to the Website or Services without notice, if you fail to comply with these Terms or engage in unlawful conduct.
12. GOVERNING LAW
These Terms are governed by the laws of Australia. Any dispute arising under or in connection with these Terms will be resolved exclusively in the courts of the relevant Australian state or territory.
13. CONTACT INFORMATION
If you have questions or need support regarding these Terms, please contact:
COR Supports
📍 Australia
🌐 Website: https://corsupports.studio-otso.com/
📧 Email: [Insert official support email]
📞 Phone: [Insert business contact number]
